GENERAL TERMS & CONDITIONS

The Contract shall constitute the agreement between Marlow Creative Limited T/A Décor Contract and the Buyer in respect of the supply of furniture and lighting to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document).


ACCEPTANCE
The Buyer's Order shall be deemed to incorporate and accept fully these conditions and shall not be deemed to be accepted by Marlow Creative Limited T/A Décor Contract unless and until confirmed order details and payment have been received by Marlow Creative Limited T/A Décor Contract in full.


PRICES

The price of the goods shall be Marlow Creative Limited T/A Décor Contract quoted price and are expressed in Euro (excluding VAT). These prices are subject to change without prior notification in order to cover any variation in cost to Marlow Creative Limited T/A Décor Contract of supplying the goods.


PAYMENT TERMS

Unless otherwise agreed in writing by Marlow Creative Limited T/A Décor Contract and as a condition precedent to the performance of Marlow Creative Limited T/A Décor Contract’s obligations under the contract, payment in full for all products supplied by Marlow Creative Limited T/A Décor Contract is due in advance and prior to delivery. Payment shall be made in Euro as set out on the invoice. In the instance of online ordering a customer may select a currency whilst ordering. If the buyer fails to make any payment on the goods then the contract will be suspended or cancelled until such time as payment is made.


PERFORMANCE

Time-frame for ordering and delivery of items will not start until all specification details have been agreed between the Buyer and Marlow Creative Limited T/A Décor Contract and payment is received. Delivery dates quoted by Marlow Creative Limited T/A Décor Contract are given in good faith but are estimated only. Marlow Creative Limited T/A Décor Contract shall not be liable to the Buyer for any delay in delivery or any injury or loss resulting from delay in delivery. Marlow Creative Limited T/A Décor Contract undertake to provide all our customers with accurate delivery information, however at times, delivery may be outside of our control. Marlow Creative Limited T/A Décor Contract undertakes to do their very best to make sure that the Buyer is aware of any delay to the delivery of their order. Marlow Creative Limited T/A Décor Contract asks all customers who are working to a tight deadline to contact Marlow Creative Limited T/A Décor Contract first before ordering so Marlow Creative Limited T/A Décor Contract can confirm delivery dates. The Buyer should note that at busy periods such as at Christmas and the Summer holidays extra time should be allocated for orders to be fulfilled. Marlow Creative Limited T/A Décor Contract may suspend the whole or part of the contract if by some unforeseen circumstance that may prevent or hinder from performing obligations or is rendered difficult to perform. Marlow Creative Limited T/A Décor Contract reserves the right to cancel, without any penalty, any order without specifying a reason. In such cases, provided the payment has been paid and has cleared properly, Marlow Creative Limited T/A Décor Contract will undertake to issue a refund by the original method of payment within 7 working days.


BREAKAGES, SHORTAGES AND OTHER CLAIMS

The Buyer will inspect the goods on delivery and any defect or damage which is not reasonably apparent on receipt shall be notified by the Buyer to Marlow Creative Limited T/A Décor Contract by email to customerservices@decoronline.ie with in 14 days of receipt. Damaged goods must be returned to Marlow Creative Limited T/A Décor Contract before replacement will be considered. The cost of picking up damaged goods and arrangement of same shall be the responsibility of Marlow Creative Limited T/A Décor Contract. No goods will be accepted back without receipt of the returns form that can be completed online and consent of the customer service department at Marlow Creative Limited T/A Décor Contract.


CANCELLATIONS - FOR HOME CUSTOMERS (BUSINESS TO CONSUMER):

Marlow Creative Limited T/A Décor Contract wants the Buyer to be delighted with their purchase. If the Buyer is not, the Buyer is entitled to cancel their contract if they wish, provided that the Buyer exercises their right no longer than 14 days after the day on which the Buyer received the goods. Should the Buyer wish to return their goods they should complete and submit the Returns Form found at the footer of the website. The Return Form must be submitted within 14 days of the item being delivered. Please note: Goods being returned will not incur a Return Shipping Cost. If the Buyer wishes to exercise their right of cancellation, they are obliged to retain possession of the goods and original packaging and take reasonable care of them until they have been collected by Décor Home and Contract Limited.

When the form has been received by
the Marlow Creative Limited T/A Décor Contract Customer Services team and the Return has been approved, a member of the DMarlow Creative Limited T/A Décor Contract Customer Services team will contact the Buyer to arrange the collection of their goods. The goods will be collected either by the Marlow Creative Limited T/A Décor Contract Standard Courier or by a two man team within 14 days of the Marlow Creative Limited T/A Décor Contract Customer Services team receiving and approving the Buyer's return. Marlow Creative Limited T/A Décor Contract will refund the Buyer no later than 7 days after the day Marlow Creative Limited T/A Décor Contract receive the goods at Marlow Creative Limited T/A Décor Contract's warehouse .
Please Note:
Marlow Creative Limited T/A Décor Contract may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by the Buyer.


GOODS COLLECTED USING OUR STANDARD COURIER:

The day of collection will have notified to the Buyer by email. The items must ready and packaged in the original packaging. Couriers will not accept the collection otherwise.


GOODS COLLECTED USING A STANDARD TWO MAN TEAM:

The Buyer will be contacted by the
Marlow Creative Limited T/A Décor Contract's delivery agents who will book a date for collection. They will disassemble and re-package the product in the original packaging that you were given at the point of delivery. They will inspect the product and any damage will be noted. If the product has sustained damage after the original delivery the Buyer will be contacted by the Marlow Creative Limited T/A Décor Contract Customer Services team, the cost of replacement or repair will be deducted from the Buyer's refund.


RETURN SHIPPING COSTS:

Standard courier collection: FREE
Standard two man collection: FREE

For all other queries please contact sales@decoronline.ie

Please Note: There will be no return shipping cost for goods that are
faulty, damaged or not as described.


TITLE, PROPERTY AND RISK

Risk of damage to or loss of the Goods shall pass to the Buyer once Goods are delivered to the delivery address supplied. The Goods (legal and/or equitable) shall not pass to the buyer until
Marlow Creative Limited T/A Décor Contract has received in cash or cleared funds, payment in full on the price of the goods and all other Goods agreed to be supplied by Marlow Creative Limited T/A Décor Contract to the Buyer for which payment is then due. In cases where Marlow Creative Limited T/A Décor Contract makes a contract of carriage and/or arrange for insurance of goods in transit they shall be deemed to be acting as the Buyer's agent. All estimates of costs, plans, drawings, catalogues, photographs, illustrations and similar descriptive material remain the property of Décor Home and Contract Limited and shall be returned to them unless agreed otherwise. No item may be copied or handed to a third party without the written consent of Marlow Creative Limited T/A Décor Contract.


SPECIFICATIONS, WARRANTIES AND LIABILITIES

The assessment of the Goods, suitability, quality and fitness for purpose is the Buyer’s responsibility irrespective of any specifications, formulations, data, literature and statements as to content, suitability, performance or otherwise, issued, and description and samples given, by
Marlow Creative Limited T/A Décor Contract. Goods are supplied on condition that the Buyer undertakes at all times to take notice of and comply with (and draw to third parties' attention and require them to take notice of and comply with) all instructions and recommendations issued with or contained on or relating to the Goods or relevant data sheets, and all reasonable and prudent precautions as to installation, use, maintenance, cleaning and otherwise. For the avoidance of doubt, where the Goods comprise internal or external lighting, the Buyer shall be responsible for ensuring that such equipment is properly installed by a qualified electrician. Where the Buyer carries out or procures installation, Marlow Creative Limited T/A Décor Contract shall not be liable to the Buyer or any third party for any loss or damage, which arises, from the installation and/or use of such equipment. All sizes, colours, finishes and any other descriptions or specifications published in any brochures, promotional or other information published in any medium are as accurate as possible within normal manufacturing tolerances and, in keeping with its policy of continual development, Marlow Creative Limited T/A Décor Contract reserves the right to alter such specifications and to supply Goods to the Buyer reflecting such altered specifications without prior notice to the Buyer provided that such alterations do not materially affect the characteristics of the Goods. Slight deviations within accepted tolerances shall not entitle a Buyer to cancel an order, return Goods or claim compensation. When colours are shown in printed form they have been reproduced as accurately as possible within the limits of the printing process. Any typographic, clerical or other error or omission in sales literature, quotation or price list, acceptance of offer, invoice or other document or information issued by Marlow Creative Limited T/A Décor Contract shall be subject to correction without any liability on the part of Marlow Creative Limited T/A Décor Contract.


DEFECTIVE GOODS, LIMITATION OR LIABILITY AND INDEMNITY

Marlow Creative Limited T/A Décor Contract warrants that Goods will conform in all material respects to their specification and will be free from defects in design, material and workmanship under normal conditions of use for a period of 12 months from the date of their initial use or 12 months from delivery, whichever is the first to expire provided that the defect is not attributable to fair wear and tear or any fault or damage arising from impact, modification, accident, neglect, abnormal working conditions, inappropriate working conditions, inappropriate use or treatment, incorrect handling or exposure to such other substances as may be injurious to such materials. If delivery is not refused, and the Buyer does not notify Marlow Creative Limited T/A Décor Contract in accordance with clause Breakages, shortages and other claims, the Buyer shall not be entitled to reject the Goods and Marlow Creative Limited T/A Décor Contract shall have no liability for any defect or failure which was reasonably apparent upon inspection, and the Buyer shall be bound to keep the goods as if the Goods had been delivered in accordance with the Contract. In no event shall the Buyer be entitled to reject the Goods on the basis of any defect or failure, which is so slight that it would be unreasonable for him to reject them.

Marlow Creative Limited T/A Décor Contract sole liability for breach of the warranty set out above shall be Marlow Creative Limited T/A Décor Contract option to repair or replace defective Goods, or to refund the Contract price.

Décor Home and Contract Limited complies with above, it shall have no further liability for a breach of the warranty in respect of such Goods.

Any Goods replaced by
Décor Home and Contract Limited will belong to Marlow Creative Limited T/A Décor Contract and any repaired or replacement Goods shall be guaranteed on these terms for the unexpired portion of the 12 month period.

Nothing in these conditions excludes or limits the liability of
Marlow Creative Limited T/A Décor Contract for death or personal injury caused by Marlow Creative Limited T/A Décor Contract negligence or fraudulent misrepresentation. Marlow Creative Limited T/A Décor Contract shall not be liable for any loss of profit, loss of business, depletion of goodwill, damage to reputation or otherwise or other economic loss (whether direct or indirect) or any special or indirect losses, costs, expenses or other claims for special compensation whatsoever and howsoever caused (whether by negligence or otherwise) which arise out of or in connection with the Contract. Without prejudice to the other provisions of this clause, Marlow Creative Limited T/A Décor Contract aggregate liability under the Contract in respect of any breach of contract, negligence or otherwise, shall not exceed the price paid by the Buyer for the Goods and/or Services. All other conditions, warranties or other terms whether, express or implied, statutory or otherwise, inconsistent with this clause are hereby expressly excluded to the fullest extent permitted by law. The Buyer shall indemnify Marlow Creative Limited T/A Décor Contract limited against all liability incurred by Marlow Creative Limited T/A Décor Contract to third parties arising in any way out of the performance of the Contract.


SUSPENSION AND TERMINATION FOR TRADE CUSTOMERS (BUSINESS TO BUSINESS):
Cancellation of orders will only be accepted if received within 7 days of the date of order. This must be received by email to customerservices@decoronline.ie

No order which has been accepted by
Marlow Creative Limited T/A Décor Contract may be cancelled by the Buyer except with the agreement in writing of Marlow Creative Limited T/A Décor Contract and on terms that the Buyer shall indemnify Marlow Creative Limited T/A Décor Contract in full against all loss (including loss of profit) costs (including the cost of all labour and materials used) damages, charges and expenses incurred by Marlow Creative Limited T/A Décor Contract as a result of cancellation. In the case of an online order the customer or buyer has 7 days in which to cancel the order from date of order. Cancellation must be made in writing and must be agreed by the Customer Services department to be valid. In the case of acceptance of cancellation a refund will be made in the original form of payment within 7 working days from date of cancellation.


EXPORT ORDERS

The Buyer shall be exclusively responsible for (and shall indemnify
Marlow Creative Limited T/A Décor Contract against) all customs duties and other costs of importation and costs of obtaining confirmation of payments, letters of credit and for obtaining all licenses relevant to the sale and delivery of and payment for the Goods (delivery being subject to the Buyer obtaining all such licenses). Unless otherwise agreed in writing payment for international sales shall not be deemed completed unless payment in full has either been received by PayPal, Credit Card Payment or Bank Transfer to Marlow Creative Limited T/A Décor Contract account. Marlow Creative Limited T/A Décor Contract.


VAT INFORMATION

VAT / TAX is applicable at 23% on products that are ordered for delivery within the EU.

Please see below for details of the VAT rates for individuals and VAT registered businesses.



CUSTOMER BASED IN:

COMPANY (with a valid VAT Number): INDIVIDUAL:






Ireland


23%*
23%





Northern Ireland


0%
23%






United Kingdom


0%
23%



*Note: Irish companies will be charged at 23% VAT. Based on the current legislation this can be claimed back.



ONLINE TERMS AND CONDITIONS

Please read the following Terms and Conditions of use carefully before using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of
Marlow Creative Limited T/A Décor Contract. The collective work includes works that are licensed to Marlow Creative Limited T/A Décor Contract. Copyright 2015, Marlow Creative Limited T/A Décor Contract ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Marlow Creative Limited T/A Décor Contract or purchasing Marlow Creative Limited T/A Décor Contract products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Marlow Creative Limited T/A Décor Contract or to purchase Décor Home and Contract Limited products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Marlow Creative Limited T/A Décor Contract. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


TRADEMARKS

All trademarks, service marks and trade names of
Marlow Creative Limited T/A Décor Contract used in the site are trademarks or registered trademarks of Marlow Creative Limited T/A Décor Contract


WARRANTY DISCLAIMER
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law,
Marlow Creative Limited T/A Décor Contract disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Marlow Creative Limited T/A Décor Contract does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Marlow Creative Limited T/A Décor Contract does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


LIMITATION OF LIABILITY
Marlow Creative Limited T/A Décor Contract shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Décor Marlow Creative Limited T/A Décor Contract has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


TYPOGRAPHICAL ERRORS
In the event that a
Marlow Creative Limited T/A Décor Contract product is mistakenly listed at an incorrect price, Marlow Creative Limited T/A Décor Contract reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Marlow Creative Limited T/A Décor Contract reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Marlow Creative Limited T/A Décor Contract shall issue a credit to your credit card account in the amount of the incorrect price.


TERM; TERMINATION
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by
Marlow Creative Limited T/A Décor Contract without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


NOTICE
Marlow Creative Limited T/A Décor Contract may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to
Marlow Creative Limited T/A Décor Contract.


MISCELLANEOUS

Your use of this site shall be governed in all respects by the laws of the Republic of Ireland, without regard to choice of law provisions. Convention on the Buyer agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of
Marlow Creative Limited T/A Décor Contract products) shall be in the jurisdiction of the Republic of Ireland. Any cause of action or claim the Buyer may have with respect to the site (including but not limited to the purchase of Marlow Creative Limited T/A Décor Contract products) must be commenced within one (1) year after the claim or cause of action arises. Marlow Creative Limited T/A Décor Contract's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Marlow Creative Limited T/A Décor Contract may assign its rights and duties under this Agreement to any party at any time without notice to you.


USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a
Marlow Creative Limited T/A Décor Contract or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


PARTICIPATION DISCLAIMER
Marlow Creative Limited T/A Décor Contract does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. The Buyer acknowledges that by providing them with the ability to view and distribute user-generated content on the site, Marlow Creative Limited T/A Décor Contract is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Marlow Creative Limited T/A Décor Contract reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Marlow Creative Limited T/A Décor Contract in its sole discretion.


INDEMNIFICATION
You agree to indemnify, defend, and hold harmless
Marlow Creative Limited T/A Décor Contract, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


THIRD-PARTY LINKS
In an attempt to provide increased value to our visitors,
Marlow Creative Limited T/A Décor Contract may link to sites operated by third parties. However, even if the third party is affiliated with Marlow Creative Limited T/A Décor Contract, Marlow Creative Limited T/A Décor Contract has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Marlow Creative Limited T/A Décor Contract. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Marlow Creative Limited T/A Décor Contract seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).